FAQ

Q：How do l know bracelet which is suitable for me?

A：If you wish to know more about your suitable elements or bracelets, please consult us by e-mail at info@septbracelet.com.

Q：Can the Bracelet be exposed to water?

A：We do not advice exposing your bracelet to water as the stones are porous and any moisture absorbed may cause disruptions within the stones.

Q：Is it better for me to wear crystal on the left or the right?

A：Each crystal's detailed page will state whether the crystal should be worn on the left or right side.

Q：Why are the crystals in your store so colorful?

A：We adhere to the principles of Yin and Yang and the Five Elements, striving to maintain balance and turn events to our advantage whenever possible. Of course, "Every man has a liking for beauty" is also part of our philosophy!

Q：I don't know my wrist size.

A：No worries! If you place the order, we will reach out to you through email (check your spam folder) to assist you with that. 

Q: Can they be worn when working out, showering, or at the beach?

A: We strongly discourage wearing the bracelets during certain activities, as they can damage both the gemstones and metal over time. The durability of the stones varies; some are harder and more resistant, while others are softer and more susceptible to damage.

Q: How do I care for my crystal bracelet?

A: To maintain the beauty and energy of your bracelet:

Avoid exposing it to water, chemicals, or extreme temperatures.

Clean gently with a soft, damp cloth.

Recharge your crystals by placing them under sunlight or moonlight.

Q: I need it quickly because the birthday/anniversary/party is already in a few days!

A: If you’ve already placed the order, you can notify us by replying to the confirmation email. Most of the time, we can prioritize your order. For transport, we use priority shipping to deliver it to you as quickly as possible. You can also choose the Fast Delivery shipping method.